1. Where is Village Fresh based?
    • Our office is located in Bear, Delaware.
  2. How can I pay for my order?
    • Village Fresh Online currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal and cash and POS as well
  3. Where are your products shipped from?
    • We ship our products from USA. However, our shea products are made in Ghana and packaged in the USA. Our skirts are sewn in Ghana as well.
  4. How long will it take to get my order?
    • For standard shipping, you should receive your order within 4-5 business days.
  5. How can I check the status of my order?
    • We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order here.
  6. Can I cancel or change my order?
    • We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Refer to our returns page for details on returns.